Privacy and Cookies

How your personal data is used by SW Fascia Fix

This website is established, designed and maintained by Mivvy Creative  on behalf of SW Fascia Fix.

By using this website, you consent to the collection and use of your information under the terms of this policy as in force at the time of use.

 

  1. Information we collect from you

You can visit the website without revealing any information to us about yourself. However, should you wish to contact us via the messaging facility on the website we will need to collect your personal data in order for you to proceed.

 

  1. Data Collected

 The following data will be collected from you via the website:

  • Name
  • Email address
  • Telephone number

Following any initial conversations and work completed further data will be collected as necessary as detailed below:

  • Address
  • Additional telephone number(s)
  • Financial information such as credit/debit card numbers

 

  1. Why we collect personal information from you 

We collect this data from you so that we are able to contact you following on from your initial enquiry.

 

  1. How we use your personal information

Any personal data you submit will be retained by SW Fascia Fix for the time periods specified below:

Data that you may submit through any of our communication systems enquiring about our services will be retained for 6 months from your initial enquiry.

Should you decide to use any of our products or services your data will be retained for a minimum of 3 years and a maximum of 10 years in line with any guarantees issued.

Any data retained will be used for internal record keeping purposes only.

Your data will not be shared with any third parties unless we are required to do so by law and subject to clause 5 of this policy.

 

  1. Third Party Websites and Suppliers

SW Fascia Fix may, from time to time, use the services of other parties for dealing with matters that may include, payment handling and delivery of purchased items. The providers of such services do have access to certain personal data provided by users of our website.

Any data used by such parties is used only to the extent required by them to perform the services that SW Fascia Fix requests.  Any use for other purposes is strictly prohibited.  Any data that is processed by third parties must be processed within the terms of this Policy and in accordance with Data Protection Regulations.

  

  1. Protection of your personal information

 All personal data is stored securely in accordance with the principles of the Data Protection Regulations.

The personal information you provide to us will be held within electronic format on our computer within the UK and will only be accessed by individuals working for SW Fascia Fix.

We employ security measures to protect your personal information from access by unauthorised persons and against unlawful processing. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure your Data.

All personal information transmissions that provide payment or account details are encrypted using the security standard known as Secure Socket Layer (SSL), which encrypts information you input.

 

  1. Accessing and changing your personal information

You are entitled to see the information held about you and you may ask us to erase or make any changes to ensure that your personal information is accurate and kept up to date. If you wish to do this, please contact us on the details provided in clause 10.

 

  1. Changes to our Privacy Policy

 Any changes to our privacy policy in the future will be posted to the website. Unless otherwise specified all such changes will take effect immediately upon posting to the website.

 

  1. Contact Us

All comments, queries and requests relating to the use of your information are welcomed and should be sent to simon@swfasciafix.co.uk